When someone follows one of your hyperlinks, be it on a web page, in an email, in a social media post, or in a mobile app, that person is – perhaps without consciously thinking about it – trusting that the action they’re expecting will actually occur. If it doesn’t happen, they’ll probably feel frustrated, annoyed that their time is being wasted, and they’ll likely view your brand or business less positively than before – and you’ll need to earn back that little bit of trust [...]
